Terms and Conditions
Welcome to Da Vics Food City - Your Trusted Dining and Food Delivery Service. Please read these Terms and Conditions carefully before using our restaurant services and food delivery platform.
By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use our services.
1. General Terms
1.1. Service Availability: Our restaurant services and food delivery platform are available to customers within our specified service area.
1.2. Account Registration: To use our food delivery service, you may be required to create an account. You must provide accurate, current, and complete information during the registration process and keep your account information up to date.
1.3. Ordering and Delivery: When placing an order through our platform, you agree to pay for the products or services you order. Delivery times may vary based on factors such as location and order volume. We will make reasonable efforts to ensure timely deliveries.
2. Orders and Payment
2.1. Order Confirmation: After placing an order, you will receive a confirmation email or message. This confirmation does not guarantee acceptance of your order, and we reserve the right to cancel or modify it in case of any issues.
2.2. Pricing: Prices for our products and services are subject to change without notice. The final price will be displayed on the platform before you place your order.
2.3. Payment: We accept various payment methods. By providing payment information, you represent that you have the legal right to use the payment method and authorize us to charge your account for the total amount of your order.
3. Cancellations and Refunds
3.1. Cancellation: You may cancel an order before it is prepared or dispatched. Cancellation requests are subject to our cancellation policy, which may include fees for late cancellations.
3.2. Refunds: Refunds will be issued based on our refund policy, which may vary depending on the circumstances of the order. Please refer to our refund policy for details.
4. Privacy and Data
4.1. Privacy Policy: Your use of our services is subject to our Privacy Policy, which governs the collection and use of your personal information. By using our services, you consent to the terms of our Privacy Policy.
5. User Conduct
5.1. Prohibited Activities: You agree not to engage in any unlawful, harmful, or disruptive activities while using our services. This includes but is not limited to harassment, spamming, or any other activities that violate our policies.
6. Termination
6.1. Termination: We reserve the right to terminate or suspend your access to our services at our discretion, without prior notice, for any reason, including if you violate these Terms and Conditions.
7. Changes to Terms and Conditions
7.1. Updates: We may update these Terms and Conditions from time to time. It is your responsibility to review these terms periodically for changes. Your continued use of our services after any modifications indicates your acceptance of the updated Terms and Conditions.
8. Contact Information
8.1. Contact: If you have any questions or concerns regarding these Terms and Conditions, please contact us at email: hello@davicsfoodcity.com. Phone: +234 810 876 4277.
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Da Vics Food City - Your Trusted Dining and Food Delivery Service. Enjoy your meal!